Rules that should be followed in phone conversation

Science and Technology Desk: Phone is now one of the most used technology in daily life. The way you speak on the phone creates an abstract image of you in the mind of the listener on the other end. This initial impression of you can make a lasting impression on the listener. So be aware -

Science and Technology Desk: Phone is now one of the most used technology in daily life. The way you speak on the phone creates an abstract image of you in the mind of the listener on the other end. This initial impression of you can make a lasting impression on the listener. So be aware - where, when, what you say to whom, how you say it.


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Rules to follow in case of phone dialing


> Pause for a moment before calling someone. Plan what you want to say. Then call.

> If the other end does not speak but is understood to have been received, then the caller can say hello.


> When an elder or respectable person answers the phone and greets you, answer the greeting. No need to reciprocate. If both salute simultaneously, both respond.

> Do not call the 'request' number unless it is very urgent.


> If the desired person is not reached, introduce yourself to the person who answered the call - 'May I speak to … (name with correct address)?'

> Choose times before lunch or before office break to answer unnecessary or less urgent calls.


> If you don't get a call once, try again after at least five minutes. If you still don't get it, send a text/voice message. Don't embarrass him and express your intolerance by calling him repeatedly if he sees call waiting.

> If you have called and disconnected for some reason, call again manually.


> When you call someone, know if they will have time to speak. Keep the phone conversation as short as possible. He may not have time to talk for long. And health experts say - 'Too much talk on the mobile phone, the ear will go prematurely'.


> When asking for permission to call, say 'I'd like to talk to you for … minutes if you'd like' rather than 'I'm sorry'.

> Say 'sorry' when you call a color number. Do not ask the other person's name or location.


The rules to follow in the case of phone reception...

> Try to answer the phone within the shortest possible ringing time.

> Answer the phone with natural curiosity. Speak in a clear voice, not too excited, annoyed or bored.


> Answer the phone first and say 'Hello' or 'Yes!' Instead of saying 'Assalamu Alaikum' and exchanging greetings. Introduce yourself with confidence and modesty.

> When talking to someone sitting in front of you when an emergency call comes in, say ' excuse me ' and pick up the phone with their permission.


> When talking on the phone, ask the person on the other end to speak to someone sitting in front of you.


> Don't get annoyed by constant calls from different numbers. Put the receiver down for a while or put the phone on silent.

> You hang up after the caller says goodbye.


The text is taken from the book "Purification" by Shaheed Al Bokhari Mahajatak


Monirul Islam

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